Who is due
One screen shows every car that is past its service date, and by how long. The cars that are most overdue are at the top, so you know who to call first.
For garages
Customers forget when their next service is due.
A customer who came in March for an oil change may not know he is due again. Nobody in the workshop has time to keep track for him. FahsLink keeps the list of who is due, and sends each customer a message about his own car.
The reminder uses the details you already enter.
Every job you record saves the car, the work and the date. That is all a reminder needs. There is nothing extra to type and no separate list to keep.
A message about their own car
The message has the customer's name, car and plate, and the work you did last time. Customers can tell this apart from a message sent to five hundred numbers.
Who came back
You see who was sent a message and who then booked. This shows you which months are worth the effort, and whether an offer is worth sending again.
The customer book
Everyone you have worked for, and how much they have spent with you.
- Every car they have brought, and every job on each one
- What they have spent with you, in total and this year
- Customers you have not seen for a long time. This is a separate list from who is due.
Offers to your existing customers
Write an offer once and send it to the customers you choose.
- Send it to everyone, or only to customers who are overdue
- It is sent on WhatsApp, which your customers already use
- A booking page where they pick a time without calling you
What it does not do
It will not find you new customers. Nothing we sell advertises your garage or buys online traffic for you. If someone promises that, ask them how. What it does is help you keep the customers you already have. In most workshops we have seen, that is the bigger group, and the cheaper problem to fix.