The car comes back.
A workshop does not lose money on the job in the bay. It loses money on the quote nobody chased, the part nobody charged for, and the customer who went somewhere else in March because nobody told them March was due.
The job card
- What the customer complained about, in their words
- Bays, and which mechanic is on which car for how long
- A public page the customer opens to watch it progress
- Photographs and a signature on handover
- A handed-over card is closed and stops accepting changes
- Import a diagnostic scan straight onto the card
Quotes and approval
- Send a quote by link — no app for the customer to install
- They approve or decline line by line, not all or nothing
- Their answer lands back in the workshop immediately
- A revised quote supersedes the old one, and says so
- Approved work becomes the bill — nothing retyped
Parts and stock
- A shelf with quantities, costs and reorder levels
- Start with your existing stock list imported in one go
- Issuing a part to a job records what it cost you
- A part can go back on the shelf if the job changes
- A part typed straight onto the bill still carries a cost
Getting them back
- Nine service types, each with its own months and kilometres
- Oil, gearbox oil, brakes, A/C, tyres, battery, coolant, filters
- A booking page a customer can use without ringing you
- The customers your garage has earned, in one book
- Appointments against real bays, not a paper diary
The day's money
- Takings, expenses and petty cash in one day book
- Close the day once, signed, and it stays closed
- A refund is recorded as a refund, never as a deletion
- What the month made, and why the cars came in
Who sees what
- A mechanic gets the board and the card, not the takings
- Six permissions you assign, five facts fixed by the role
- Enforced by the database, not by hiding a menu item
- Your branding on what the customer sees
Put one of your real job cards through it.
Bring a job you ran last week — the messy one. We will take it from intake to closed day in front of you.